Learn More About the 2022 Hyundai Kona N in Lubbock TX

The salesman Michael was very polite and helpful we told him what we wanted and our price range and found what we wanted

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Great service an Matt had great communication with what additional services were needed an let us know about recall

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Was treated very well and all staff helpful. Was a blessing to get my Genesis GV80 serviced and not having to travel 5 hours away to get this done as Genesis dealers are not in my area

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The sales team provided a friendly and pleasant experience. The salesman answered all questions and was straight forward. I am sure the follow-up service will be full service.

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Everyone treated me with a smile and were very professional on every manner that counts.

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Brendan, Casey, Kattie, and Gus are phenomenal! They made my car buying experience so smooth.

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Great customer service and a quick and efficient team to guide you through the car buying process

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Service department got my car in quickly. Completed updates quickly. Gave me a list of suggested preventive maintenance. Everything went smoothly and quickly.

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I went there because my car said I was due for an oil change. When I got there, I was told that I was too early, as I have prepaid maintenance. Turns out on the previous visit, the car was set to a 5000-mile interval instead of 7500-mile interval, and some of the maintenance done the last time shouldn't have been done so early. The woman taking care of me said that she couldn't do anything without approval from her supervisor. She came back and said they would do the oil change to get me back on schedule, ...

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Gene Messer Hundia is always a great store for auto service. They always perform the service requested and on a very timely method. All my service is at Gene Messer Hundia.

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Great dealership all the personnel are exceptional from the minute I get there till the time I leave they are checking on you if you need anything. Service is great and fast. Thank you I appreciate your time.

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My salesman was amazing!!!! I’ll never use anyone else!!!! Love my experience and love my new vehicle.

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The salesperson knew his cars and was very informative, would recommend them to everybody I know

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We had a wonderful experience! Our dealer stayed late to help us with the entire process! I highly recommend working with Gene Messer Hyundai!!

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Our vehicle was having a lot of issues, but most of all the stutter of the motor. We have had this vehicle for a long time and has been a good one for sure. Our engine light was on and it needed attention. Thank you for the great work and inspection details taken. We would like to command our service person for repairs.

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Awesome! Cheap price for good service! They washed my car & checked my hoses for free!!! Super fast & I didn't wanna wait there because My 5 year old is all over the place so I gotta ride & they picked me up in the shuttle!! Thank you!!

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They were very friendly and made you feel welcome. Customer service was awesome! They answered all my questions.. I would recommend them.fie sure.

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Dean helped us with our purchase and not only was he very professional, but very proficient an fast. Made our dealership experience painless and quick.

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Worked with Dean Miller. He asked what I wanted and then he got it done. Very professional!

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Being a college student, I have used 3 Hyundai’s across Texas and this is the best for service and sales. I haven’t come into any issues with this team and they complete my needs in good time and leave my car very nice.

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I was traveling through when my car needed service. I was told to make an appointment. When I explained my situation I was told "we will take care of it " and they did..about a hour later I was on my way.

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Everyone is always super helpful and friendly. The process is always pleasant from start to finish!

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We had a very good experience at Gene Messer Hyundai dealership and with the salesman.

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Katie give a customer what they want and she a good person and she all for the customer

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Great service and they had so much patience for us to make our decision. We appreciated how everyone treated us. Would definitely go again!

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Salesman and on duty manager was attentive, informative, knowledgeable and professional, Id recommend this dealership.

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Excelent service, friendly, I like that the guys help me with a shuttle and tell me in detail all the problems that my car has

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I recently moved back to Lubbock. Their team did a great job taking over my car maintenance and warranty. They offer appointments quickly and communicate well! Very impressed.

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They made me a fair deal, the car was not exactly as listed but it was still fair

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Despite some convenience issues do to remodeling l received the same courtesy and quality of service I have come to expect from this dealer. The personalized service has led me to believe I will start here if I get back in the market for a new vehicle.

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The dealership was very easy to deal with. I was able to make a deal the same day without hassle. We left happy and not like we had been taken advantage of.

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Staff is friendly and helpful. The mechanics do a great job. They service your car in a timely manner.

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Dean from Gene Messer Hyundai was very helpful and was available to help me throughout the buying process. I would recommend him and this dealership.

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Great service Dept, friendly staff, nice inventory, always a awesome place to go for your cars needs.

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Bought a new 2023 Tucson on 6-3. We were upside down on the trade and these guys worked their magic and got us into something new and affordable. I was so pleased that I bought a used pickup on the 9th.

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They were not like a Pushy Car Salesman when looking for our new vehicle and service has been awesome with only one exception and it had nothing to do with the service. When I called to make an appointment I was asked if I would prefer 7:00 am or 7:30am. I arrived 15 minutes early for my chosen 7:30 appointment to find that service techs don’t even arrive to work until 8am which made my wait longer. However everyone was Awesome. It was the scheduling Dept that needs to make adjustments

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They were friends and got me get the help I needed to repair my car.

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The service department took my issue seriously. I was notified what was going on and appreciated that.

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The staff is absolutely amazing! They are kind, knowledgeable and very helpful! Would highly recommend.... 10 out of 10!

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I can see why they are expanding. We received great customer service from Nathaniel Molina during a recent purchase for my daughter. It was her first car she bought for herself. Everything was handled professionally and as promised to the “T”. Great job, Nathaniel.

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Friendly. Helpful. Service desk area was clean. Very profession and dressed well. I always get the same each visit.

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Good customer service, only waited for 2 1/2 hours for repairs.

I can schedule an appointment online, receive confirmation or if needed reschedule, shuttle service is always available or because I know the service is quick, I can wait until the job is finished. Everyone is friendly and professional.

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Excellent customer service

Quick service and great customer service!

I bought a Hyundai Venue from Taylin Peoples yesterday. She made the process of buying a car so much less stressful for me. I DO NOT know anything about cars, at all, and I am usually intimidated whenever I am trying to buy one. However, Taylin made the process so much easier for me because she is so good at communicating. She kept in touch with me throughout the whole process, and she patiently answered all of my questions. She did an excellent job of explaining everything to me. It was the first time in my life I have ever ...

The people are very friendly and knowledgeable about the Vechile. Everyone is helpful. I really liked my sales rep was great.

Great place and super fast! Great customer service too!

Love the dealership great people know what they are doing and when to do it.

The friendliness of the staff and no pressure to buy.

Great experience! Help an very friendly

I like having a contact person in the service dept. Had her direct phone number. Service was timely done. Technician gave good suggestion to avoid repeat problem. Cost minimal. Shuttle was a life saver. Got a ride home in the morning and was picked up at home in the afternoon and taken back to the dealership. The driver was very polite and great to converse with on both drives. Thank you. Judith Hunter

Came out to find out why my car didn’t start after being in service department on a recall the day before! Found the problem an offered to order part that was covered on my warranty!! Beyond the call for customers!! Thank you!! Suzanne H

Scheduling was easy. Work accomplished in good time.

Very friendly,Professional.

Always nice and they do not try to sell me something I don’t need during regular service appointments.

I was pleased with the cost of the service (oil change/tire rotation) & that my car was satisfactorily serviced. My problem was...with even having an appointment, they had my car over 4 hrs. I travel from Hobbs & it’s a long time to be without a car

Service department was quick and efficient

Great service and very friendly people

I took my car in for a recall and they were super kind and courteous and set My appointment up. I delivered my car at the prescribe moment and they took great care of me turned out wonderful I would go back again anytime

Everyone was very helpful and patient with me. I wasn't expecting to purchase a car , I only went to look at their inventory. Ha ha! I highly recommend this particular branch of Gene Messer.

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Great atmosphere, friendly staff, and there is no pressure here! Everyone is super friendly and willing to help you! Highly recommend coming here to do business!

Gene messer Hyundai is the best dealership in Lubbock. This is my second purchase from them and they really care about your needs and go the extra mile for their customers. I would recommend them to anyone and I will definitely go back to purchase another vehicle. Glen And Cristo are top notch salesman. I can’t say enough good things about them and the dealership as a whole. God is doing great things at this establishment. Let them help you make your next purchase. Carol M.

The service is wonderful, they help you out so much, my 3nd car, I will always go there , thank you, Dean. Jeff and John Caylor for making buying a car so easy

Very friendly and professional

Great customer service best I’ve had in town and I’ve been to many dealerships and by far this one I would recommend to any friends or family.

Friendly and professional.

I am so impressed with the response and the above and beyond efforts that was put into finding what I was looking for. Even though I didn't purchase from them, I will definitely recommend and potentially go to them if we purchase another vehicle in the future.

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Friendly, fast, and even offers free shuttle ride if you don't want to wait in the service center.

Quick service. Friendly people

Great people to work with. Friendly, knowledgeable and without pressure. Will definitely return for future car needs. My consultant , Genaro, was great to work with.

Had my oil changed and tires rotated, no issues, in and out quickly

This was by far one of the best experiences I have had here. Customer service was on point as was the amount of time for my service. 2 hours for oil change, safety inspection, tire rotation, air filters replaced, low beams replaced, and turn signal light replaced.

Wonderful quick service and very affordable!

Good service manager Mike he taker of us good thank you

Gene Messer Has Always Found A Way To Make A Deal To Get You Into The Car You Want! They Are Very Friendly And Patient!

I want to feel confident that car is fixed correctly and that parts that were ordered were used accordingly.

Service identified the issue of needing to replace a tire. Replaced the tire in a timely manner. Great job by service advisor Claudia.

We purchased a new Palasade from Hyndai of Lubbock. Our salesman, Kristo was very helpful and knowledgeable about the car. We would highly recommend anyone that is looking for a new car to check out the new Palasades! We love our car!!

Love my car, got my oil change this weekend, was a little bit of a wait but worth it, Thank You!!

Geoff my salesman was super helpful, very informative and knowledgeable about the car I was buying. He even showed up on his day off which was his birthday to finalize my purchase. Geoff definitely went above and beyond to help me, and not just because he was in it for a commission but I could tell he genuinely and honestly cared about helping someone get a brand new car for the first time. Everyone in the office was very nice and friendly, they even cracked jokes with me and treated me like I was someone that they had known for ...

I highly recommend this place! Glen Newsom and all of the sales team are very friendly and professional. They go above and beyond to help you find exactly what you’re looking for. They make the experience of buying a new car fun and easy!

I recommend that anyone that is looking for a vehicle at a great price go there. The salesman was so friendly and very patient and they made sure to do the most for us. When we bought the vehicle they went over every detail on the vehicle that way we knew how to work the vehicle before we drove off and they also gave us they direct cell number if we had any questions! They are all awesome there

Love this place and salesman was fair on trade in on a 2015 sonata to a 2020 sonata worked great with my car payments would recommend to others and would trade in again for a new model my salesman was great no pressure I give 5 stars to this place Thank you

Love this place! Fantastic place to do business at!

I just bought my first car from them and they had very good customer service. When the car I was looking at got sold the very next day my salesman had another car I would be interested in and worked within my price range. Also the other salesmen no matter if we were their customer or not offered us waters on the hottest days while we were there to make sure we were hydrated. By far the best experience starting out as a first time car buyer!

Got oil changed and car inspected LATE on Monday afternoon. Was impressed that I got an appointment. Very satisfied with service.

I was hesitant about Gene Messer Hyundai.... but they quickly blew me away with their professionalism and customer service. I was contacted by a couple people not in a pushy way but making sure I was being taken care of!! They did everything over the phone, I just had to come in and sign paper and pick up my vehicle!! Which I am loving!! Thank you Gene Messer Hyundai!! Brendan Cimino was great to work with!!!

Very professional service crew...I always feel that everything they said they were doing was done!

Had a great buying experience. 2nd vehicle we’ve gotten there Very professional and friendly team! Thanks also Taylor for all your help!!

Great experience getting my car serviced today. I was very impressed with the knowledge and going above and beyond to correct some issues.

They take care of you from the sale through their service and I am on my 2nd Hyundai Santa Fe, best vehicles I've ever owned.

Very efficient, very friendly and cordial.

wonderful place to be, and ALL the staff are curtious and not pushy!

I have purchased 2 vehicles from them over the last 5 years and their service is impeccable!! The sales team is amazing, but the service team is out of this world!! Thank you Taylor and the rest of your team!! You guys are awesome!! ❤️

Very friendly service and very professional.

Service is quick and friendly

Had an amazing car buying experience! Stephen was an amazing salesmen. He got me everything I wanted and needed and at the price I could afford. Made it so easy for my first car buying experience

Service and communication were exemplary. I am confident that future service of my Hyundai Tucson Limited at Gene Messer Hyundai will be reliable and pleasant. Sales Professional Jeremy Nelson was great to interact with. He handled me and then my wife separately (because I did not want to "interfere" with my wife's impressions); he did an excellent job. I choose Hyundai primarily based on superior warranty and superior accessories. These considerations overrode the inferior gas mileage versus alternative cars I evaluated. I even purchased extended warranty (primarily to alleviate risks associated with the plethora of electronic devices ...

Service appointment was made and all services were made on time and I received my car well within the scheduled time. Very pleased. This is system wide response, but I will say this was exactly true in my service yesterday!