Learn More About the 2022 Hyundai Kona N in Lubbock TX

Friendly. Helpful. Service desk area was clean. Very profession and dressed well. I always get the same each visit.

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Kevin was great to work with! Highly recommend if needing work. Fast, friendly and knowledgeable. Went above and beyond of what I could have hoped for.

Excellent experience, will be back in the future. Guided me through the purchase experience. Everything was quick and easy. Happy to purchase and service my vehicles here.

Good customer service, only waited for 2 1/2 hours for repairs.

Quick service department. Always helpful when repairs need to be made. Would recommend to anyone. Only place to take my vehicle for maintenance repairs. Thank you.

I can schedule an appointment online, receive confirmation or if needed reschedule, shuttle service is always available or because I know the service is quick, I can wait until the job is finished. Everyone is friendly and professional.

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Excellent customer service

Great service department!! I am well satisfied with this dealership and employees and shop work!! I have put in adequate info. If this is not enough forget it.

The whole buying process was so quick and painless. Kristo and Geoff were very helpful and explained everything exceptionally well. I had been dealing with Kristo for almost a week and never did he once pressure me into anything. He kept me up to date with the inventory they had and once at the dealership never forced me into a vehicle I didn’t care for. Got exactly what I was looking for!! Great experience!

Quick service and great customer service!

During the pandemic shortages I didn’t think I could find the 2022 Hyundai Elantra SEL I wanted in a hurry. But Gene Messer got me the brand new one with only ten miles on it, exactly like I wanted, and no high pressure sales pitches. I got the trade in I asked for as well. Whereas a 2022 Ford for my wife has several weeks wait, I had my Elantra within nine days. Thanks to Brad and his salesman Ayo, I’m quite pleased.

I bought a Hyundai Venue from Taylin Peoples yesterday. She made the process of buying a car so much less stressful for me. I DO NOT know anything about cars, at all, and I am usually intimidated whenever I am trying to buy one. However, Taylin made the process so much easier for me because she is so good at communicating. She kept in touch with me throughout the whole process, and she patiently answered all of my questions. She did an excellent job of explaining everything to me. It was the first time in my life I have ever ...

The people are very friendly and knowledgeable about the Vechile. Everyone is helpful. I really liked my sales rep was great.

Great place and super fast! Great customer service too!

Kevin and Mike and the rest of the service crew, including their shuttle driver, made the servicing of my Hyundai Sonata Hybrid quick and painless. They were always courteous and helpful and their efforts to meet dealer recalls, change oil and filters, and replace cracked belts reassured me my car and its occupants are in good hands down the road.

Love the dealership great people know what they are doing and when to do it.

The friendliness of the staff and no pressure to buy.

Great experience! Help an very friendly

I like having a contact person in the service dept. Had her direct phone number. Service was timely done. Technician gave good suggestion to avoid repeat problem. Cost minimal. Shuttle was a life saver. Got a ride home in the morning and was picked up at home in the afternoon and taken back to the dealership. The driver was very polite and great to converse with on both drives. Thank you. Judith Hunter

Came out to find out why my car didn’t start after being in service department on a recall the day before! Found the problem an offered to order part that was covered on my warranty!! Beyond the call for customers!! Thank you!! Suzanne H

Scheduling was easy. Work accomplished in good time.

Very friendly,Professional.

Always nice and they do not try to sell me something I don’t need during regular service appointments.

I was pleased with the cost of the service (oil change/tire rotation) & that my car was satisfactorily serviced. My problem was...with even having an appointment, they had my car over 4 hrs. I travel from Hobbs & it’s a long time to be without a car

Service department was quick and efficient

Great service and very friendly people

I took my car in for a recall and they were super kind and courteous and set My appointment up. I delivered my car at the prescribe moment and they took great care of me turned out wonderful I would go back again anytime

This was our fifth car to buy from Hyundai. We have always received exceptional customer service and quality. We highly recommend them and their friendly, professional staff.

Everyone was very helpful and patient with me. I wasn't expecting to purchase a car , I only went to look at their inventory. Ha ha! I highly recommend this particular branch of Gene Messer.

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Great atmosphere, friendly staff, and there is no pressure here! Everyone is super friendly and willing to help you! Highly recommend coming here to do business!

Gene messer Hyundai is the best dealership in Lubbock. This is my second purchase from them and they really care about your needs and go the extra mile for their customers. I would recommend them to anyone and I will definitely go back to purchase another vehicle. Glen And Cristo are top notch salesman. I can’t say enough good things about them and the dealership as a whole. God is doing great things at this establishment. Let them help you make your next purchase. Carol M.

The service is wonderful, they help you out so much, my 3nd car, I will always go there , thank you, Dean. Jeff and John Caylor for making buying a car so easy

Very friendly and professional

Great customer service best I’ve had in town and I’ve been to many dealerships and by far this one I would recommend to any friends or family.

Friendly and professional.

I am so impressed with the response and the above and beyond efforts that was put into finding what I was looking for. Even though I didn't purchase from them, I will definitely recommend and potentially go to them if we purchase another vehicle in the future.

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Friendly, fast, and even offers free shuttle ride if you don't want to wait in the service center.

Quick service. Friendly people

Great people to work with. Friendly, knowledgeable and without pressure. Will definitely return for future car needs. My consultant , Genaro, was great to work with.

Had my oil changed and tires rotated, no issues, in and out quickly

This was by far one of the best experiences I have had here. Customer service was on point as was the amount of time for my service. 2 hours for oil change, safety inspection, tire rotation, air filters replaced, low beams replaced, and turn signal light replaced.

Just purchased a beautiful 2016 Sonata, well maintained, in great condition. The salesman, Geoff, found exactly what we asked for, in our price range. He made the process simple, and assisted us in setting up the bluelink system.

Gene Messer Hyundai always provides great service. Easy scheduling for my Elantra. That don’t hesitate to check for any concerns and even provide shuttle service without hesitation when my travel plans changed. Awesome customer service!!

Kristo was awesome. He was attentive, knowledgable and not pushy. The management team was helpful and willing to work with me to get the car and deal I wanted.

Wonderful quick service and very affordable!

Good service manager Mike he taker of us good thank you

Gene Messer Has Always Found A Way To Make A Deal To Get You Into The Car You Want! They Are Very Friendly And Patient!

I was visiting from out of town and started having car problems. The dealership got me in right away, fixed the problem so I was able to make it back home on schedule. Thank you so much.

Service on vehicle was preformed in a quick manner. Top first class service. Prices are better than other places throughout town. I would recommend you try them out.

We brought my granddaughter's car in for an oil change . It was suggested that a couple other things needed servicing so we did . They got us in and out rather quickly . Overall we had a good experience.

I want to feel confident that car is fixed correctly and that parts that were ordered were used accordingly.

Service identified the issue of needing to replace a tire. Replaced the tire in a timely manner. Great job by service advisor Claudia.

We purchased a new Palasade from Hyndai of Lubbock. Our salesman, Kristo was very helpful and knowledgeable about the car. We would highly recommend anyone that is looking for a new car to check out the new Palasades! We love our car!!

Love my car, got my oil change this weekend, was a little bit of a wait but worth it, Thank You!!

Made appointment online. Service was done in a timely fashion. In and out in less than an hour. Great visit! Great value and friendly folks.

Geoff my salesman was super helpful, very informative and knowledgeable about the car I was buying. He even showed up on his day off which was his birthday to finalize my purchase. Geoff definitely went above and beyond to help me, and not just because he was in it for a commission but I could tell he genuinely and honestly cared about helping someone get a brand new car for the first time. Everyone in the office was very nice and friendly, they even cracked jokes with me and treated me like I was someone that they had known for ...

Big thanks !!! to Javier Minjarez for helping me purchase my 2020 Elantra he accomplished everything I asked and then some .very sweet to bring the car to me to save me a trip back to Lubbock . Bless Javier he remembered me saying I didnt want to test drive in Lubbock Gene Messer will always be my choice for buying a vehicle . I'm one very happy Lady thanks Javier and Gene Messer

I highly recommend this place! Glen Newsom and all of the sales team are very friendly and professional. They go above and beyond to help you find exactly what you’re looking for. They make the experience of buying a new car fun and easy!

Nate and the Staff at Hyndai is exceptional and willing to go the extra mile for their customers. This is a very safe and friendly place to visit.

My experience was above and beyond what I expected! I would definitely purchase another vehicle from the team at Gene Messer Hyundai when I’m in the market again.

I recommend that anyone that is looking for a vehicle at a great price go there. The salesman was so friendly and very patient and they made sure to do the most for us. When we bought the vehicle they went over every detail on the vehicle that way we knew how to work the vehicle before we drove off and they also gave us they direct cell number if we had any questions! They are all awesome there

Best customer service and everyone made my first time buying experience so easy and fast, huge thanks to Kristo and Elijah for giving me the best options and working within my price range.

Love this place and salesman was fair on trade in on a 2015 sonata to a 2020 sonata worked great with my car payments would recommend to others and would trade in again for a new model my salesman was great no pressure I give 5 stars to this place Thank you

Love this place! Fantastic place to do business at!

I just bought my first car from them and they had very good customer service. When the car I was looking at got sold the very next day my salesman had another car I would be interested in and worked within my price range. Also the other salesmen no matter if we were their customer or not offered us waters on the hottest days while we were there to make sure we were hydrated. By far the best experience starting out as a first time car buyer!

Got oil changed and car inspected LATE on Monday afternoon. Was impressed that I got an appointment. Very satisfied with service.

I was hesitant about Gene Messer Hyundai.... but they quickly blew me away with their professionalism and customer service. I was contacted by a couple people not in a pushy way but making sure I was being taken care of!! They did everything over the phone, I just had to come in and sign paper and pick up my vehicle!! Which I am loving!! Thank you Gene Messer Hyundai!! Brendan Cimino was great to work with!!!

Everything was great Did a good job on my car will go back to buy another car there.i like the way sonata run and feel when driving it.

Very professional service crew...I always feel that everything they said they were doing was done!

Had a great buying experience. 2nd vehicle we’ve gotten there Very professional and friendly team! Thanks also Taylor for all your help!!

Great experience getting my car serviced today. I was very impressed with the knowledge and going above and beyond to correct some issues.

They take care of you from the sale through their service and I am on my 2nd Hyundai Santa Fe, best vehicles I've ever owned.

Very efficient, very friendly and cordial.

wonderful place to be, and ALL the staff are curtious and not pushy!

I have purchased 2 vehicles from them over the last 5 years and their service is impeccable!! The sales team is amazing, but the service team is out of this world!! Thank you Taylor and the rest of your team!! You guys are awesome!! ❤️

Very friendly service and very professional.

Service is quick and friendly

Great service. I had my oil changed. They are always good about giving great service for whatever I need for my car. They are always friendly.

Highly recommended. Professional, fast and quality service. Jeremy and Kristo are great! Do yourself a favor and call Gene Messer for your next vehicle purchase. They have also followed up with me to make sure I was satisfied with my purchase... thanks again

Had an amazing car buying experience! Stephen was an amazing salesmen. He got me everything I wanted and needed and at the price I could afford. Made it so easy for my first car buying experience

Service and communication were exemplary. I am confident that future service of my Hyundai Tucson Limited at Gene Messer Hyundai will be reliable and pleasant. Sales Professional Jeremy Nelson was great to interact with. He handled me and then my wife separately (because I did not want to "interfere" with my wife's impressions); he did an excellent job. I choose Hyundai primarily based on superior warranty and superior accessories. These considerations overrode the inferior gas mileage versus alternative cars I evaluated. I even purchased extended warranty (primarily to alleviate risks associated with the plethora of electronic devices ...

Service appointment was made and all services were made on time and I received my car well within the scheduled time. Very pleased. This is system wide response, but I will say this was exactly true in my service yesterday!

Thank you for your help on New Years Day. Had a wonderful experience getting our car. In & out in less then 2 hours. Thank you to our salesman, Kristo Tomasic for your help & giving us great customer service.

Very courteous and timely maintenance on my car. The staff was very helpful and respectful of my time, and was sure to ask if I needed transportation when bringing my car in. I greatly appreciate the service and level of professionalism in today’s visit. Thank you and Merry Christmas!

I just want to say that everything was fast and amazing, we are very happy with our purchase, Jeremy is the best, he has an excellent team

Amazing experience! The entire team is great! Geoff is the best salesman around. Very knowledgeable and friendly. If you are in the market for a new or used vehicle, come see this guy, you won’t be disappointed.

I took my car to get an oil change and they were so courteous they told me about an update to the computer system and did that while the car was in there just wanted to say thank you

Ren, my customer service advisor, is great. He is thorough and very helpful, always checks everything needed when I take my car in. Great service.

Always pleased with the service and costumer service I receive here in Lubbock. I also enjoy the simplicity of the service report that is emailed or texted to me on any other recommended services I may need and I’m able to approve or deny as I need.

Great service friendly staff and no nonsense.

Efficient, knowledgeable, and pleasant to work with.

I was assisted by Jeremy Nelson in my most recent car buying experience. He made it quick and easy to buy a new car that fit me the best. Amazing customer service!

I've bought several Hyundai vehicles, I've been happy with each and every one of them, they are good on gas and cheap to maintain in regards to tires and such. The warranties are very good can't hardly beat them. They make an excellent first car student car or family car and they are very good on gas get wonderful fuel mileage. They will not promised you a miracle and they do not perform miracles but they will do everything they can to get you in a vehicle.

great customer service and friendly

Fue una experiencia muy buena y la atención muy personal y con una definición de lo que necesitas gracias Ford por asearte cargo de tus carros y camionetas

customer service is excellent

Great customer service!!!

Great customer service and fast work time.

Very friendly. They try hard to get you what you want.

We have been loyal to Gene Messer Hyundai for a few years now because of the service we have received. My family and I are always welcomed with the greatest customer service. We make sure to only use the Gene Messer Hyundai service department for all of our vechile needs and we have never been disappointed. We recommend any Hyundai owner to use the Gene Messer Hyundai service department,because they keep us very informed on everything our vehicles needs and they make sure we drive out as happy customers.